Privacy Policy
Last updated: December 2024
Our Commitment to Your Privacy
At Oakbridge Law, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you interact with our website and services. We are committed to transparency and ensuring your personal data is handled with care and in compliance with applicable data protection laws.
We understand that family law matters are deeply personal. When you trust us with your information, we treat it with the confidentiality and respect it deserves. This policy will help you understand what information we collect, why we collect it, and what choices you have regarding your data.
Information We Collect
Information You Provide Directly
When you contact us through our website, we collect information you voluntarily provide, including:
- Your name and contact details (email address, phone number)
- Information about your legal enquiry or situation
- Any additional information you choose to share in correspondence with us
Information Collected Automatically
When you visit our website, certain information may be collected automatically:
- IP address and general location information
- Browser type and version
- Pages visited and time spent on our website
- Referral source and navigation patterns
Cookies and Similar Technologies
We use cookies and similar technologies to enhance your browsing experience and understand how our website is used. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.
How We Use Your Information
We use the information we collect for the following purposes:
- • To respond to your enquiries: We use your contact information to communicate with you about your legal matters and provide the services you request.
- • To improve our services: We analyze website usage data to enhance our website functionality and user experience.
- • To comply with legal obligations: We may process your data to meet regulatory requirements and legal obligations in our practice of law.
- • To send relevant information: With your consent, we may send you information about our services that may be relevant to your circumstances.
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- • Consent: Where you have given us explicit consent to process your data for specific purposes.
- • Contractual necessity: Where processing is necessary to provide legal services you have requested.
- • Legal obligations: Where we must process data to comply with legal or regulatory requirements.
- • Legitimate interests: Where processing is necessary for our legitimate business interests, provided this does not override your fundamental rights.
Data Sharing and Disclosure
We respect your privacy and do not sell your personal information to third parties. We may share your information only in the following circumstances:
- • Service providers: We may share data with trusted service providers who assist us in operating our website and delivering our services, subject to confidentiality obligations.
- • Legal requirements: We may disclose information if required by law, court order, or regulatory authority.
- • Professional advisors: We may share information with other legal professionals or experts when necessary to provide you with comprehensive advice, always maintaining appropriate confidentiality.
Data Security and Retention
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include secure data transmission, access controls, and regular security assessments.
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. The retention period varies depending on the nature of the data and our legal obligations. Client matter files are typically retained for seven years after the conclusion of a matter, in line with professional regulations.
Your Rights and Choices
Under data protection law, you have the following rights:
- • Right to access: You can request a copy of the personal data we hold about you.
- • Right to rectification: You can ask us to correct inaccurate or incomplete data.
- • Right to erasure: In certain circumstances, you can request deletion of your personal data.
- • Right to restrict processing: You can ask us to limit how we use your data in certain situations.
- • Right to data portability: You can request your data in a structured, commonly used format.
- • Right to object: You can object to processing of your data for certain purposes, including marketing.
- • Right to withdraw consent: Where we rely on consent, you can withdraw it at any time.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- • Avoid filling out contact forms, account registrations, or any data-submitting features
- • Disable cookies through your browser settings (see our Cookie Policy for more details)
- • Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us through our contact page. We will process your request promptly in accordance with applicable data protection requirements.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. If we make significant changes, we will provide a more prominent notice as appropriate under the circumstances.
Contact Us About Privacy
If you have questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about how your data is handled, please contact us. We will respond to your enquiry within a reasonable timeframe.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection supervisory authority, if you believe we have not handled your data appropriately.