Terms and Conditions

Last updated: December 2024

Binding Agreement

These Terms and Conditions form a legally binding agreement between you and Oakbridge Law. By accessing our website, engaging our services, or entering into any agreement with us, you acknowledge that you have read, understood, and agree to be bound by these terms.

If you do not agree with these Terms and Conditions, you should not use our website or services. We recommend reviewing these terms carefully and seeking independent advice if necessary before proceeding.

1. User Obligations and Conduct

1.1 Legal Compliance

You agree to use our website and services in compliance with all applicable laws, regulations, and professional standards. You are responsible for ensuring that your use of our services does not violate any legal obligations or third-party rights.

1.2 Accuracy of Information

You warrant that all information you provide to us is accurate, complete, and current. You agree to promptly update any information that changes during our representation of you. Providing false or misleading information may affect the quality of our services and could have legal consequences.

1.3 Prohibited Conduct

You agree not to engage in any of the following prohibited activities:

  • Using our services for any unlawful purpose or to further illegal activities
  • Attempting to interfere with the proper functioning of our website or services
  • Harassing, threatening, or abusing our staff or other clients
  • Circumventing any security measures or access restrictions
  • Using automated systems to access our website without permission

1.4 Age Requirements

You must be at least 18 years old to engage our services independently. If you are under 18, you may only use our services with the involvement of a parent, guardian, or appropriate adult as required by law.

2. Client Responsibilities

2.1 Cooperation and Communication

When we represent you, you agree to cooperate reasonably with us, provide requested information promptly, and respond to communications in a timely manner. Your cooperation is essential for us to provide effective legal services.

2.2 Disclosure Obligations

You must disclose all relevant facts and circumstances relating to your matter, even if you believe they may be unfavorable. Withholding information may compromise our ability to represent you effectively and could affect the outcome of your matter.

2.3 Decision Making

While we provide legal advice and recommendations, all significant decisions regarding your matter remain yours to make. You acknowledge that we cannot guarantee specific outcomes and that you bear ultimate responsibility for decisions made based on our advice.

2.4 Indemnification

You agree to indemnify and hold harmless Oakbridge Law, its solicitors, and staff from any claims, damages, or expenses arising from your breach of these Terms and Conditions, your violation of any law, or your infringement of third-party rights.

3. Disclaimers and Limitations of Liability

3.1 Disclaimer of Warranties

While we strive to provide high-quality legal services, we make no warranties or guarantees about specific outcomes. Legal matters involve uncertainties, and results depend on many factors beyond our control including court decisions, opposing parties' actions, and applicable law.

3.2 Website Content Disclaimer

Our website is provided on an "as is" and "as available" basis. We make reasonable efforts to ensure accuracy but do not warrant that website content is error-free, complete, or current. Website content is for general information only and does not constitute legal advice.

3.3 Limitation of Liability

Nothing in these terms limits or excludes our liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation. Subject to this, our total liability to you for any claim arising from our services is limited to the fees you have paid us for the specific matter giving rise to the claim, or as otherwise specified in our engagement letter.

3.4 Consequential Damages

We will not be liable for any indirect, consequential, or special damages including loss of profits, business opportunities, or reputation, even if we have been advised of the possibility of such damages.

3.5 Force Majeure

We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, government actions, pandemics, strikes, or failures of third-party service providers.

4. Confidentiality and Data Protection

4.1 Professional Confidentiality

We are bound by professional rules of confidentiality. Information you share with us in the context of our professional relationship will be kept confidential, subject to legal exceptions such as requirements to prevent crime or comply with court orders.

4.2 Data Protection Compliance

We process your personal data in accordance with applicable data protection laws and our Privacy Policy. By engaging our services, you consent to such processing as necessary to provide legal services to you.

4.3 Third-Party Disclosures

We may need to share information with third parties such as barristers, experts, or opposing parties' solicitors as necessary for your matter. We will only do so to the extent required and with appropriate confidentiality protections in place.

5. Fees, Payment, and Termination

5.1 Fee Arrangements

Our fees and payment terms will be set out in our engagement letter. All fees are subject to VAT where applicable. We reserve the right to review and adjust our fees annually or as circumstances change, though changes will not affect existing engagements without your agreement.

5.2 Payment Terms

Invoices are due for payment within the timeframe specified in your engagement letter, typically 14 days. Late payments may incur interest charges at the statutory rate. Persistent non-payment may result in suspension or termination of services in accordance with professional regulations.

5.3 Right to Terminate

Either party may terminate our engagement in accordance with the terms of our engagement letter and professional regulations. You remain liable for fees incurred up to the point of termination. We will return your papers and property subject to payment of outstanding fees, unless professional regulations require otherwise.

6. Dispute Resolution and Governing Law

6.1 Complaints Procedure

If you are dissatisfied with our services, please contact us immediately. We have an internal complaints procedure and will work with you to resolve concerns. If we cannot resolve your complaint, you may have the right to refer the matter to the Legal Ombudsman or the Solicitors Regulation Authority.

6.2 Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from these terms or our services will be subject to the exclusive jurisdiction of the courts of England and Wales.

6.3 Professional Regulations

In addition to these Terms and Conditions, our services are subject to the SRA Standards and Regulations and other applicable professional rules. In the event of any conflict between these terms and professional regulations, the professional regulations take precedence.

7. General Provisions

7.1 Amendments

We may update these Terms and Conditions from time to time. Material changes will be communicated to existing clients. Continued use of our services after changes are posted constitutes acceptance of the revised terms.

7.2 Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. Any invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

7.3 Waiver

Our failure to enforce any provision of these terms does not constitute a waiver of that provision or our right to enforce it in the future. Any waiver must be in writing and signed by an authorized representative.

7.4 Assignment

You may not assign or transfer your rights or obligations under these Terms and Conditions without our prior written consent. We may assign our rights and obligations with reasonable notice to you.

7.5 Entire Agreement

These Terms and Conditions, together with our engagement letter, Privacy Policy, and Cookie Policy, constitute the entire agreement between you and Oakbridge Law regarding the subject matter herein and supersede all prior agreements and understandings.

Questions About These Terms

If you have questions about these Terms and Conditions or need clarification on any provision, please contact us. We are committed to transparency and will be happy to explain any aspect of these terms.